ADD TO CART AND ENJOY THE AUTOMATIC DISCOUNT

Refund Policy and Return Policy

Do you want to return or exchange the items you purchased? No problem! From the day you receive your product you have a 30 days free return & exchange policy.

Image

How do I return a product?

To return an item, simply proceed as follows:

Send an email to hello@bonvoybags.com with your order number and the reason for the return.

Please provide us with:

  • Order number
  • Reason for return

When we received this info from you we will send you a return label so you can drop off your parcel at your nearest pick-up location.

Image

Refund

As soon as the product has been returned in good condition to our warehouse, we will do a refund to the account that you used when you bought the product.

Image

Exchange

We offer free exchanges - no extra shipping fees - if you wish to exchange your products.

To exchange an item, proceed as follows:

Send an email to hello@bonvoybags.com

Please provide us with:

  • Order number
  • What you want to exchange to

When we received this info we will send out the new product to you together with a return label for the old one.